ResumeAI

1. Introduction

At ResumeAI ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, or any other services we offer (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for an account
Create or edit your resume or cover letter
Subscribe to our services
Contact our customer support
Participate in surveys or promotions

This information may include:

Contact information (name, email address, phone number)
Professional information (work history, education, skills)
Payment information (processed through secure third-party payment processors)
Communication preferences

2.2 Resume and Cover Letter Content

When you use our Services to create resumes and cover letters, we collect the content you provide, which may include personal and professional details such as your work history, education, skills, and other information typically included in these documents.

2.3 Automatically Collected Information

When you access or use our Services, we may automatically collect certain information, including:

Device information (device type, operating system, browser type)
Usage information (pages visited, time spent on pages, links clicked)
IP address and location information
Cookies and similar tracking technologies (see our Cookie Policy section)

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

Provide, maintain, and improve our Services
Process transactions and manage your account
Generate AI-powered resume and cover letter content
Personalize your experience and provide tailored content
Communicate with you about our Services, updates, and promotions
Respond to your inquiries and provide customer support
Monitor and analyze usage patterns and trends
Protect against, identify, and prevent fraud and other illegal activities
Comply with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance.

4.2 Business Transfers

If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We limit access to your personal information to those employees, agents, contractors, and third parties who have a business need to know. They will only process your personal information on our instructions, and they are subject to a duty of confidentiality.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal information, and whether we can achieve those purposes through other means.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access: You may request access to your personal information
Correction: You may request that we correct inaccurate or incomplete information
Deletion: You may request that we delete your personal information
Restriction: You may request that we restrict the processing of your information
Data Portability: You may request a copy of your information in a structured, commonly used, and machine-readable format
Objection: You may object to our processing of your information

To exercise these rights, please contact us using the information provided in the "Contact Information" section below.

8. Cookie Policy

We use cookies and similar tracking technologies to track activity on our Services and to hold certain information. Cookies are small data files placed on your device that help us improve our Services and your experience.

8.1 Types of Cookies We Use

Essential Cookies: Necessary for the operation of our Services
Analytical/Performance Cookies: Allow us to recognize and count visitors and analyze how users navigate our Services
Functionality Cookies: Enable us to personalize content and remember your preferences
Targeting Cookies: Record your visit to our Services, the pages you visit, and the links you follow

8.2 Your Cookie Choices

Most web browsers allow you to control cookies through their settings. However, if you limit the ability of websites to set cookies, you may impact your overall user experience. To learn more about cookies and how to manage them, visit www.allaboutcookies.org.

9. Children's Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our systems.

10. International Data Transfers

We may transfer your personal information to countries other than the one in which you reside. When we transfer personal information across borders, we take appropriate safeguards to ensure that your information is protected in accordance with this Privacy Policy and applicable data protection laws.

11. Third-Party Links and Services

Our Services may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of these third parties.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If we make material changes to this Privacy Policy, we will notify you either through the email address you have provided or by placing a prominent notice on our website.

13. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@resumeai.com
Address: 123 AI Boulevard, Tech City, TC 12345

14. Data Protection Officer

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions regarding this Privacy Policy. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact our DPO at dpo@resumeai.com.